1. How secure is the privacy of my e-mail?

The StarMaille service does not affect your email's security. First of all, email itself is inherently not secure. Email messages are sent in clear, unencrypted plain text format across many networks and often through multiple mail servers before arriving at their destination. Essentially, StarMaille's service represents only an additional 'hop' on the Internet before email is delivered to a company's mail server.

Moreover, StarMaille does not back-up or make copies of email messages, other than temporarily queuing messages when a customer’s mail server is down. Your email messages are not accessed by anybody other than the intended recipients, and the log files maintained by StarMaille contain only message header information rather than message contents.

2. Can StarMaille improve the security of our email?

Yes, StarMaille can provide email encryption services via the StartTLS protocol, so that email messages are transmitted in a secure, encrypted fashion rather than in plain text.